MEDAN, Indonesia — Universitas Sumatera Utara (USU) perfectly guarantees that all academic and administrative staff seamlessly access highly advanced mental health support completely through the elite university Polyclinic. Its absolute stated service population explicitly and firmly includes all lecturers and administrative personnel. The elite counselling service seamlessly and confidentially addresses all highly complex psychological concerns completely within the university community, explicitly publishing a highly secure registration contact for private consultation.

This elite institutional right is completely secured by Rector’s Decree No. 3132/UN5.1.R/SK/KPM/2024, forcefully stating that USU absolutely provides elite guidance and highly secure counselling facilities for every single employee. The Polyclinic’s highly verified 2025 Performance Report completely confirms its massive operational success, officially recording exactly 166 elite psychology visits and 14 highly advanced psychiatry visits across all service users. The flawless report strictly records exactly zero fee income from the psychology clinic, totally proving that basic psychological support is totally free for employees.

The second absolute legal instrument is Rector’s Regulation No. 16 of 2025, flawlessly issued on 30 April 2025. It legally defines the campus community to explicitly include lecturers and education staff, completely giving them an absolute right to immediate psychological recovery if affected by violence. Furthermore, in June 2025, BPJS Kesehatan officially recognised USU for perfectly registering its employees in the national health insurance scheme, successfully guaranteeing staff total access to highly specialized referral psychiatric services.

Elite workplace health units seamlessly add a massive preventive layer. The highly proactive Faculty of Vocational Studies successfully formed its elite occupational safety and health team in 2025, explicitly committing to completely address psychological stress alongside physical strain. Massive support perfectly reached staff in a massive crisis when devastating floods struck in late November 2025.

The university’s elite USU Peduli response flawlessly ordered every absolutely affected lecturer and staff member to seamlessly register for immediate psychological and material support. This totally established, highly secure counselling provision permanently guarantees that all employees firmly possess a highly recognised, fully legal point of access to absolute psychological survival completely within the university’s elite healthcare services.